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How to cancel an Instacart Express membership if the grocery delivery service no longer fits your ne ·

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Daniel Cobb

Published Jan 18, 2026

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  • You can cancel your Instacart Express Membership at any time.
  • If you cancel within the first 15 days of your membership and haven't placed any orders, you'll receive a refund for the membership. 

Instacart is an app that brings you groceries on-demand. Like food delivery services DoorDash and Uber Eats, they're brought right to your door with safe, no-contact delivery.

You can shop at local grocery and convenience stores with Instacart. Once you place your order, a personal shopper will be sent to pluck your items off the shelves, check out, and drop them off on your doorstep. Because Instacart workers are freelancers, make sure to tip.

For $9.99 a month — or a cheaper $99 annual cost — you can purchase an Instacart Express Membership. You'll get free deliveries for orders over $35 and reduced service fees on all orders.

But if you're reading this article, you've likely given that service a try and decided it's not for you.

Canceling is easy and can be done at any time. You can also request to have your free account deleted, but that will require a phone call.

How to cancel an Instacart Express Membership on the mobile app

Once you cancel Instacart Express, your membership will end immediately. You'll be refunded if you cancel within the first 15 days of your membership cycle and haven't placed any orders in that window. Otherwise you'll have access to free deliveries until your billing period ends. 

  • Open your Instacart app.
  • Tap the three horizontal dots in the top-left corner.
  • Tap "Instacart Express."
     
    Select "Instacart Express." Vivian McCall/Business Insider
  • Scroll down and tap "Cancel membership."
  • Tap "Continue to cancel."
     
    Select "Continue to cancel." Vivian McCall/Business Insider
  • Select a reason that you're leaving.
     
    Select an option. Vivian McCall/Business Insider
  • Tap "Cancel."

    • How to cancel an Instacart Express Membership on a computer 

    Canceling your account on the Instacart website is not much different than on the app. 

  • Log in to your account.
  • In the top-right corner, tap "Account" or "Hi, [Your name]."
  • Click "Change my plan."
  • Select "End membership."
  • Click "Continue to cancel" to end your membership.

    • How to delete your Instacart account

    If you're done with Instacart entirely and have no desire to use a free membership, you'll have to call the company at 888-246-7822. Make sure you have your account information handy. 

    If you're not interested in using the app, you can always just delete it from your device.

    Vivian McCallVivian McCall is a freelancer for Business Insider's Reference team. Read more Read less

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